iTunes Error 11556 – Fix

Since upgrading their devices to iOS 7.0.3, and iTunes to v11.1.2, some people are finding that they cannot sign into iTunes.  Instead, they are being confronted with error code 11556.  What, exactly does this error code mean ?

Image : iTunes Error 11556

itunes error 11556

What it means is that you are attempting to do something on iTunes that is prohibited by the iTunes store in your specific country.  The error code usually occurs when you are attempting to sign into the iTunes store while you are limited, by parental controls, to iTunes U.

Frustrating though it may be, you will be pleased to know that there is a nice, easy fix for this error message.

Solution iTunes Error 11556 :

  1. Open iTunes
  2. Click on the Edit menu
  3. Click on Preferences
  4. Navigate to the Parental tab
  5. Under Disable, make sure all entries are unchecked itunes parental preferences
  6. Click on OK
  7. Try again – it should now work properly

You can see a short video here detailing the above steps:

The problem did not really raise its head until users upgraded to iOS 7.0.3 and upgraded iTunes as well.  During the upgrade, for many people, the Parental Controls section was automatically changed to block access to the iTunes store by default.  Disabling those controls will eliminate the problem and you will be able to use iTunes properly.

For the unlucky few this fix may not work.  If it doesn’t, you can try uninstalling and then reinstalling iTunes, making sure you are on the most up to date version.  Then check the parental controls settings again.  If it still doesn’t work, you may need to get in touch with your nearest Apple Care or Apple retail store.  Rest assured though, it is not a problem with your iOS device, and the problem seems to lie entirely in the software, both for iTunes and iOS 7.0.3.

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